Privacy Policy

Introduction

Peptide Solutions ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company details when you contact us.
• Website Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
• Device Information: IP address, browser type, operating system, and device type.
• Cookies: We use cookies to enhance your experience. For more details, please see our Cookie Policy.

How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries and provide customer support
• To improve our website, products, and services
• To send you relevant information about our products and services (only with your consent)
• To comply with legal obligations and regulatory requirements
• To maintain the security and integrity of our website

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given us explicit consent to process your data.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where we are required to process data to comply with legal requirements.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights do not override these interests.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

• Service providers who assist us in operating our website and business
• Legal authorities when required by law or to protect our rights
• Third parties with your explicit consent

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us.

International Data Transfers

As a Swiss-based company, we primarily store and process data within Switzerland and the European Economic Area (EEA). If we transfer data to countries outside the EEA, we ensure appropriate safeguards are in place to protect your data.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover we have collected data from a child, we will delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: